Privacy Rights Requests for T-Mobile Personnel | T-Mobile Privacy Center (2024)

Start by finding the category below that best describes your relationship with us. For each type of employee and associate, you’ll find details about what you can correct and how to go about it.

  • Current U.S. employees
  • Former U.S. employees
  • Contractors
  • Job applicants
  • International employees
  • Office visitors

Current U.S. employees

Use Workday

Time estimate: Less than five minutes

  1. Log in to Workday.

  2. Select “Update Contact Info” or “Personal Information” from the global navigation window.

  3. Update your home or work contact information.

Call myHR

Time estimate:Usually less than 10 minutes

If you’re unable to correct your personal information through your Workday account, our human resources team, myHR, may be able to help you correct certain personal data.

1-866-578-6423

Online form for California residents

Time estimate: Up to 45 days

Current U.S. employees who are California residents can submit an online request to correct personal data we have about you. If you also have a personal account with T-Mobile or any of our brands, you’ll need to submit a separate request for those corrections.

Get started

More options

Time estimate:Usually less than 10 minutes

To correct your Social Security number (SSN) and other types of sensitive information, submit a ticket through the Employee Care Help Center. You may be asked to provide legally sufficient documentation to verify the corrections.

Need to change your work email address?

​Please contact Technology Services for email assistance.​

Former U.S. employees

Call myHR

Time estimate:Usually less than 10 minutes

Former employees

Our human resources team may be able to help you update the mailing address T-Mobile has on file for you. Your personal data is kept for a limited time to comply with our data retention policy and legal obligations.

Separated employees

Our human resources team may be able to help you update your mailing address, personal phone number, or personal email.

1-866-578-6423

Online form for California residents

Time estimate: Up to 45 days

Former U.S. employees who are California residents can submit an online request to correct personal data we have about you. If you also have a personal account with T-Mobile or any of our brands, you’ll need to submit a separate request for those corrections.

Get started

Current and former contractors

Contact your T-Mobile manager or your employer

Time estimate: Varies

If you work as a contractor who's not a T-Mobile worker, as a legacy Sprint contractor, or as a third-party contractor, please contact your T-Mobile manager or your employer to initiate the process to update your personal information.

Authorized retail workers

You can update your name and personal phone number by asking your employer to email a request to DealerProvisioning@T-Mobile.com.

SNIP and Fieldglass employees

Your employer or T-Mobile manager can initiate a personal information correction by opening a ticket in Compass.

Former contractors 

You can make corrections to your personal information only if your employee status is active.

Online form for California residents

Time estimate: Up to 45 days

Current and former contractors who are California residents can submit an online request to correct personal data we have about you. If you also have a personal account with T-Mobile or any of our brands, you’ll need to submit a separate request for those corrections.

Get started

Job applicants

Log in

Time estimate: Less than five minutes

Some of your personal information can be updated by visiting the careers page on our website. Just log in as an applicant.

If you’re a current employee who’s applying for a different internal position, you can log in to Workday and select “Update Contact Info” or “Personal Information” from the global navigation window to change your home or work contact information.

Online form for California residents

Time estimate: Up to 45 days

Job applicants who are California residents can submit an online request to correct personal data we have about you. If you also have a personal account with T-Mobile or any of our brands, you’ll need to submit a separate request for those corrections.

Get started

International employees

Call myHR

Time estimate:Usually less than 10 minutes

Our human resources team may be able to help you correct your personal information. First, the representative will need to verify your identity.

1-888-863-8768

Email us

Time estimate: Varies

If you worked for or visited T-Mobile outside the U.S., please email us for further details at IntlPrivSpt@T-Mobile.com.

Office visitors

Online form for California residents

Time estimate: Up to 45 days

Office visitors who are California residents can submit an online request to correct personal data we have about you. If you also have a personal account with T-Mobile or any of our brands, you’ll need to submit a separate request for those corrections.

Get started

Have questions?

For more information about your data rights, please explore the following topics:

  • Privacy Center FAQs

  • T-Mobile Employee and Contractor Privacy Notice

  • T-Mobile International Personnel Privacy Notice

  • T-Mobile Applicant Privacy Notice

  • T-Mobile Privacy Notice

  • B2B Privacy Notice

Privacy Rights Requests for T-Mobile Personnel | T-Mobile Privacy Center (2024)

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